surface pro screen backlight not working

Check for Windows updates and update your OS accordingly. I tried all the above.

Very professional post! Open the Windows Mobility Center, and you will see a few options. But there are possibilities that it fails to detect specific updates. "FeatureTestControl"=dword:0000ffff Everyone else’s F1/F2 nonsense was infuriating me, lol. I tried all the above.

Thanks. I was using it today, just simple web browsing, when it seemed like the entire screen shut off. Right-click it and select Update Driver Software. The TeamViewer thing solved the problem for me! If in case you are facing this error just after a Windows update then, uninstalling it can also be an option. since so many month I was using my computer like this and changing brightness for bios settings only.But thanks to this website, My DELL M6600 laptop with Intel HD Graphics card can control its brightness now, TKS, ref to “Unable to Change Brightness on a Laptop with Intel HD Graphics”.

Select “Keyboard” from the available options. Pressing the F1 key does not turn off or reduce the intensity of the keyboard backlight as indicated above. I don’t have experience with these devices, other than an old water damaged Surface and there is essentially no information out there so I feel your pain.

© 2020 iFixit — Licensed under Creative Commons — Privacy — The “Generic monitor” switch helped bring back the screen brightness adjustment! To turn off the backlight in the Surface keyboard, press the key next to Esc key (see the image below). If your backlight no longer works after a drop it may be as simple as a loose cable. I don’t think that would go with Lenovo seeming as f5 refreshes the page. Thanks. If you have a Microsoft Surface Pro 2, Microsoft Surface Pro 3, or Microsoft Surface Pro 4 and connect an external monitor then you've very likely had a lot of issues. Perhaps the problem with the brightness is related to the current graphics card driver. Required fields are marked *. Notify me of followup comments via e-mail. Many users have reported about the problem across different Microsoft Forum. Finally, restart your PC once again and check whether this resolves the issue.

Hope this helps!

Any other ideas?

You can also subscribe without commenting. Windows 10 blocks the keyboard backlight feature on some laptops automatically. @refectio I work with Sam and managed to get some higher-resolution photos. Always in the mood to explore new things, Helo my one is Microsoft surface 3pro it doesn’t touch the left side of the display. The first two keys next to the Esc-key on the keyboard above, those with the function keys F1 and F2, control the … Boten Red Wolf, Jeremy Otten The latest version is the Surface Pro 4 released last year.

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My laptop is a no-name brand. Start troubleshooting.

He did a dumb and did not isolate the battery before connecting the new display and fried the backlight on the device. Thanks you Nirmal. The best thing is we have certain workarounds which can surely fix your issue permanently. Let’s start with the most basic troubleshooting step first. Thanks a lot for that hint! So CON3001 is for the LCD? See our, this Cable Matters Gold Plated Mini DisplayPort from Amazon, this Cable Matters Gold Plated Active Mini DisplayPort to HDMI Male to Female Adapter Supporting Eyefinity Technology & 4K Resolution, this Cable Matters Active Mini DisplayPort to DVI Male to Female Adapter.

Microsoft Surface is a series of Windows-based personal computing devices designed and manufactured by Microsoft and comes with Window. Enable “Keyboard lighting” and select the brightness you want. Go through the steps below to update your system.

I did this and got the same as well, I have an Lenovo but after i googled some more and tried a few function methods, the one that worked was Fn + SpaceBar. Dell G7 17, Glenda – Please detail how you resolved? Dell 14 Inspiron 7000, 15, 2016, 15, 17 5000 Series. Thank you SO MUCH! A while back we had a technician working on a Surface Pro 3. It worked for me, then i realized the spacebar had the symbol for the keyboard light, smh. Open the Start menu and type “Troubleshooting” in the search bar.

Meanwhile, I am in a losing battle to train my cat to stay off it. Below are the names of utilities for popular laptop models: If you have an Intel HD Graphics card installed on your laptop with Windows 10, you can try to fix the problem with the display brightness as follows: Windows Registry Editor Version 5.00 Absolutely. One is via the Windows Mobility Center, and another is through the native app that comes with your laptop. Here we are ending on a good note. Most the time you can just press the F7 key… it controls keyboard brightness on the newer Surface keyboards.

Find the option Human Interface Devices and expand, Finally, follow the simple on-screen instructions and update your touch screen driver, At first, press the Windows Key + S from your keyboard, From the list of search results select Calibrate the screen for pen or touch input, Now, choose Reset and Press the Enter button to reset your Surface touch calibration into its factory settings, Finally, restart the device, and your issue must get resolved. Addresses an issue with the brightness controls on some laptops after updating to the Windows 10 April 2018 Update. HP – HP Software Framework and HP Hotkey Support, Lenovo – Hotkey Features Integration for Windows 10 or AIO Hotkey Utility Driver, Navigate to the following registry key: HKLM\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000. 08/06/2018 by This is incorrect. If I look real close, I can see the tiles; just barely. Type in the Dark Like a Pro. If that’s the case with your laptop, the problem is usually not with the keyboard. All about operating systems for sysadmins.


It’s not clear what causes the issue, but if you’re one of the unlucky users who have that problem, you can always troubleshoot for possible solutions. I have an AMD Radeon HD 7310. When I tried the first method, I got to the mobility center page there was no keyboard back lights option there.

I’ve done a solid visual inspection of the board and see nothing obviously wrong.

I did the first one also, same thing there is no option for the back light.

Maybe it’ time for a new keyboard or a new Surface!

I touched the Windows button, causing it to vibrate, and then saw that I could still make out very dark outlines of my open windows. Content Marketing: What is a Competitive Content Audit? You are welcome :).

If you’re a Windows 10 user, the backlit keyboard feature is most probably turned off in the Settings app. Most keyboards have backlight illumination and glowing letters but, sometimes, this neat feature will refuse to work. These options vary depending on the make and model of your Windows laptop. I tried recalibrating it by the little cross to click is so far in the corner I can’t even touch it there. Please remove this page. If you’ve performed an update recently power cycle your computer to see if it will turn back on. Calibrating the touch screen of your Surface Pro is another solution you must try. He did a dumb and did not isolate the battery before connecting the new display and fried the backlight on the device.

I’ve tried the first method but when i got to the mobility center page there was no keyboard back lights option there. In the Device Manager (the same devmgmt.msc console) expand the Display adapters section and find your graphic card. However, after the recent update (dtd 03Apr2020, which I uninstalled already), it totally doesn’t respond to touch and pen. Simply press [Fn + Del] to increase or the [Fn + Backspace] buttons to decrease the display brightness. The Zoom Video calling app’s popularity has been surging high ever since the global pandemic Covid... Facebook is now one of the most popular social sites across the globe and millions use... Google Photos is one of the best storage option available for your photos and videos. Hello, I have the HP Windows 10 Pro laptop and I cannot get my backlight enabled.

Stick to our guide here and troubleshoot your Surface Pro touchscreen error. External monitor not showing any picture at all.

It worked! F1/F2 = display brightness If you keep on pressing this key, you can see that the backlight intensity goes down until it switches off completely. The left side of my surface book 2 screen is almost completely unresponsive to touch.

Some keys work, others don't work.

The keyboard troubleshooter shows that all is working correctly. It was the bridge plate between the LCD display cable and the main board. Connect to the internet and type in the name of your laptop in your browser’s search bar. Then select Search automatically for updated driver software and wait till Windows 10 finds and installs the latest driver version (of course, your computer has to be connected to the Internet). literally just figured it out by messing with it so maybe a good tip for yall is to just hit different combos and see what works!

It seems many have these two confused. Changed KMD_EnableBrightnessInterface2 from 1 to 0. Problem not fixed yet?

Again, depending on the model of your Dell there are various keyboard functions to activate your keyboard’s backlight. Things work fine for days, weeks, or months and then just stop working completely. thank you very much.. i changed the hex value to F008 and it works.. If it fails, then run the SFC and DISM scans to scan for and repair broken system files. In most cases, the problem with adjusting the brightness in Windows 10 is related to the display or video card drivers (most often the problem occurs on devices with Intel Graphics and AMD Radeon graphics cards).

If there are no light symbols anywhere on the keyboard, the laptop is not equipped with this function. | Powered by WordPress | Techniqued Media Network |. Too long! USB, Bluetooth, or on-screen keyboards may still work. Click on the tab to access additional options. In the Enable adaptive brightness item, you must disable the adaptive brightness for the modes “On battery” and “Plugged in”. Yes! However, there are other reasons. They claimed it was after a windows update, but I was sceptical and thought that it may be the backlight in the Surface screen.

I had this same problem. Razer has its own software its in their website, i forgot the name of the app, Join our newsletter and get all the latest, Method 1 – Use the Windows Mobility Center. Some Windows 10 users reported that the keyboard backlight settings don’t work.

I am attempting repair, but since there seem to be no available boardview or schematic files available for this device, I am at a loss for where to start troubleshooting.


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